Order Related Queries

How do I track my package?

Please check Track My Order to track your package.

You will be receiving an email from Stamps.com as soon as we ship out the package with the tracking information. Usually, it takes 24 hours for the status to get updated in the USPS system so please check back the next day if you don’t see any status information based on the tracking number you received in the email.

What is your Returns/Exchange Policy?

Please refer to our Returns/Exchange page for more information on returns/exchange policy.

Can I cancel my order?

You may cancel the order if the package is not shipped, please call/emailus to confirm cancellation. Orders cannot be canceled once shipped.

Do I need to create an account to place an order?

You don’t need an account to place an order. You can continue with the ‘Checkout as a Guest’ option. However, creating an account is simple and you can have access to check your order history too.

More Questions?

Please email us at support@akruticollections.com for any questions you may have and we will be happy to help.