Non-Order Queries

From where are your products sent?

We are based in Charlotte, North Carolina, USA from where we ship the items you purchase.

How do I reset password?

Please follow the below steps to reset your password:
1) Log in to your account. Go to My Profile under My Account on the top right of the website.
2) Click on Account Details on the left and then you can change your password.

How do I change/update my account information?

Changing your account information is quick and easy. Once you log into your account you can:

– Change your password.

– Edit/Add shipping address.

What are the benefits of registering with us?

1. You will receive 10% off on your first order.

2. Easy access to your order status and order history.

3. Get access to your favorite items in “My Wishlist”.

4. Enjoy sweet deals with our exclusive discounts, promotions, and special offers.

Do you restock sold out items?

Yes. If an item is marked as “Sold”, we suggest you add that product in your Wishlist so that when out-of-stock items on wishlist are restocked, you can be informed through email notification. However, if it does not restock within a few weeks, it is likely to be removed from our online store.

Do you offer a wholesale discount for bulk buying?

Yes, we do. Please contact swetha@akruticollections.com to discuss further.